Frequently Asked Questions

Everything you need to know about your GOODSTONE shopping experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a claim.

How do I determine my size?

Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Are your materials ethically sourced?

Yes, GOODSTONE is committed to sustainability. We partner with certified manufacturers who prioritize fair labor practices and eco-friendly fabrics.

Can I modify or cancel my order?

Orders are processed quickly, but we allow modifications or cancellations within 60 minutes of purchase. Please contact our support team immediately.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.